Terms of service

Terms of Service

Overview

This website is operated by Norah Finds. Throughout the site, the terms “we”, “us” and “our” refer to Norah Finds. By visiting our site and/or purchasing something from us, you agree to be bound by the following terms and conditions.

Online Store Terms

By using this website, you confirm that:

  • You are at least 18 years old or have permission from a parent or guardian.
  • You will not use our products for illegal or unauthorized purposes.
  • You will not attempt to interfere with the security or operation of the website.

Product Information

We strive to ensure all product descriptions, pricing, and images are accurate. However:

  • We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.
  • Product colours and images may vary slightly depending on device display settings.
  • Availability is subject to stock on hand.

Pricing & Payments

  • All prices are listed in South African Rand (ZAR).
  • Payments are processed securely through approved payment providers  including Payfast and other supported gateways.
  • We reserve the right to refuse or cancel any order suspected of fraud or unauthorized activity.

Shipping & Delivery

  • Delivery times are estimates and may vary depending on courier operations and location.
  • We are not responsible for delays caused by couriers, weather conditions, load shedding, strikes, or events beyond our control.
  • Risk in products passes to the customer upon delivery.

Returns & Refunds

Returns and refunds are subject to our Refund Policy. We reserve the right to decline returns that do not meet our policy requirements.

Limitation of Liability

Norah Finds shall not be liable for:

  • Any indirect or consequential damages arising from the use of our products or website.
  • Losses caused by misuse, incorrect installation, negligence, or unauthorized modifications of products purchased from us.

Intellectual Property

All website content including logos, images, product descriptions, graphics, and text remains the property of Norah Finds and may not be copied or used without written permission.

Privacy

Customer information is handled in accordance with our Privacy Policy and applicable South African data protection laws.

Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Continued use of the website constitutes acceptance of any changes.